FAQ

We receive calls and letters every day asking about our ice cream. We thought we would provide answers to some frequently asked questions.

A: Visit Store Locator to find out where our products are available.

A: Please visit Our Products to see what flavors we are currently crankin’ out. And, we will continue to add more flavors to our line-up!

A: Yes! Visit Order Ice Cream for more information.

A: Having trouble figuring out the best way to send your relatives or friends their favorite flavors of Blue Bell? We suggest you either pack it yourself or contact us and we would be happy to ship it for you. Please visit the Country Store on our website and click on ‘How to Order’.

If you decide to pack it yourself, we’ve put together this little system. To ship two to four half gallons you will need: a Styrofoam ice chest, approximately 10 pounds of dry ice, newspaper, bubble wrap or packing peanuts and wide packing tape. First, place your ice cream in the ice chest. Then, put dry ice on top of and around the frozen product. (DO NOT touch the dry ice with your bare hands; it will burn your skin.) Next, fill any excess space in the ice chest with crumbled newspaper, bubble wrap or packing peanuts. When sealing the lid, wrap the tape around the top and bottom of the ice chest to ensure a tight fit. The package will weigh approximately 20 pounds and the ice cream should stay frozen for 24 – 36 hours.

Many shipping companies require the ice chest be placed in a cardboard box. Be sure to clearly write the name and telephone number of the person receiving the ice cream on the package’s mailing label. Also, it is essential that the label notes that the item is perishable. We recommend using priority overnight shipping through FedEx or UPS. Folks on the receiving end can have ice cream at their door and enjoy a big bowl of Blue Bell–all within 24 hours.

A: Blue Bell Ice Cream is made at our production facilities located in Brenham, Texas, Sylacauga, Ala., and Broken Arrow, Okla. Visit The Little Creamery to find out more information about our company.

A: Consumers with questions can contact us by phone, mail or online. By phone, please call 979-836-7977, Monday through Friday, 8 a.m. to 5 p.m. CST.  Our mailing address is:

Blue Bell Creameries
Consumer Relations
P.O. Box 1807
Brenham, TX 77834

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