We receive calls and letters every day asking about     our ice cream. We thought we would provide                   answers to some common Blue Bell questions.

Q: What is it about Blue Bell that makes it so special?

A: Our company has a devotion to old-fashioned ideas you don't see much of today.  We've been making our ice cream the same way for years - choosing the finest, freshest ingredients to make the very best product, and then offering that great-tasting ice cream to the consumer at a price that is of real value to them.  And because we want the consumer to receive the product in absolute perfect condition, we carry it every step of the way until it reaches your grocer's freezer.

Q: Why do you call yourselves "the Little Creamery in Brenham" if you can make enough ice cream to supply all of these areas?

A: "The Little Creamery in Brenham" is an accurate description of the way our entire company operates using old-fashioned ideals.  We make our ice cream the old-fashioned way- using the best ingredients, maintaining close attention to detail, and working at every stage to make sure the ice cream is perfect.  We focus strongly on service, both in providing an excellent product at an excellent price, and in working closely with our customers to make sure we are doing all that we can to ensure that they are pleased to have Blue Bell items in their store.

Q: I heard you have two other production facilities, one in Broken Arrow, Oklahoma and one in Sylacauga, Alabama.  What do they make there, and where does that ice cream go?

A: The purpose of the two plants is to support the Brenham production facility by providing some products, mostly half gallons, to our northern and southeastern-most distribution areas.  The Broken Arrow area includes: Oklahoma, Kansas, Arkansas and Missouri.  The Sylacauga area includes: Alabama, Georgia, Florida, Tennessee, Kentucky, Louisiana, Mississippi, North Carolina and South Carolina.

Q: What is DSD?

A: DSD is an acronym for Direct Store Delivery.  Blue Bell uses this program to deliver the ice cream from our cold storage all the way to your grocer's freezer.  We go to great lengths to ensure you have the very best product when you buy our ice cream.  Blue Bell employees receive the milk at our production facility and handle the product all the way through until you buy it at your local grocery store.  We even have our very own delivery trucks that visit the stores in your area to make sure that you have the very best quality and selection.

Q: Why can't I find Blue Bell where I live?

A: Due to our unique method of distributing our products (see DSD information above) we build distribution facilities throughout our service areas.  These distribution facilities are the connecting point between the production facility and our local delivery trucks.  As we build new facilities, purchase more trucks and hire local people it takes us a little longer to move into new areas.  Our DSD program is one more way that we show the time and love that we put into each Blue Bell product.  We want to ensure that we can deliver the very best product in a timely manner without jeopardizing the time and care that went into its production.

Q: Where can I buy Blue Bell?

A: Blue Bell is available in all or part of 17 states.  Blue Bell is available in all of the following states: Texas, Louisiana, Mississippi, Alabama, Georgia and South Carolina.  Blue Bell is also available in some parts of the following states:  Arizona, New Mexico, Oklahoma, Kansas, Missouri, Arkansas, Tennessee, Kentucky, Indiana, North Carolina and Florida. 

Q: How do I join the Blue Bell Club?  Why should I join the Blue Bell Club?

A: Visit the Register page to join the Blue Bell Club.  At this time, the Blue Bell Club gives you the opportunity to print a coupon each month for a select product.  The Blue Bell Club is currently being expanded and will have new features coming soon.  Be sure to check back regularly!

Q: Can I have your Blue Bell shipped to me or my friends?

A: You bet!  See How to Order here on our website!

Q: How can I contact you?

A: We love hearing from folks like you!  Visit the Contact page.

Q: Where can I propose an ice cream flavor?

A: If you have a great idea for a new flavor then drop us a line.  Visit the Contact page.